Casino and sports betting site

ShelbyWin Ireland

ShelbyWin brings more than 6,000 casino games and a full sportsbook together under one euro balance for players in Ireland. The catalogue is supplied by 43 studios, from Pragmatic Play slots to Evolution live dealer tables and Spribe crash rounds. Accounts at ShelbyWin open in euro, deposits start at €15, and e-wallet payouts are released within 24 hours of approval. The site runs on a Curaçao licence held by Olympus Holdings N.V. and applies 256-bit SSL encryption throughout. New players at Shelby Win can build a welcome package worth up to €5,000 and 500 free spins across four deposits. This official ShelbyWin page explains how each part works.

Curaçao licence OGL/2024/1397/0784
256-bit SSL encryption
Support desk open 24 hours
ShelbyWin - main content

The catalogue at ShelbyWin is sorted into lobbies for slots, live tables, crash rounds, jackpots and instant wins, each with a provider filter above it. Irish accounts are funded in euro through debit cards, Revolut, e-wallets and open banking, and the betting section draws on that same balance. Identity checks are completed once, ahead of the first payout, and the support desk answers at any hour of the day.

ShelbyWin at a glance

Site nameShelbyWin Casino
Year launched2024
Licensing authorityCuraçao, permission OGL/2024/1397/0784
Operating companyOlympus Holdings N.V., registered in Curaçao under number 161166
Account currency for IrelandEuro, with BTC, ETH and XRP balances also supported
Sign-up packageUp to €5,000 and 500 free spins across four deposits
Code for the first depositSHELBY1
Rollover terms30 times the bonus amount, 30 days to complete
Smallest deposit€15, or €20 to trigger the opening stage
Smallest withdrawal€15
Payout speed0–24 hours by e-wallet, 24–48 hours by card, bank or crypto
Titles available6,000+
Studios supplying games43 confirmed providers
Best known studiosEvolution Gaming for live tables, Pragmatic Play and NetEnt for slots, Spribe for crash rounds
Betting sectionPre-match and in-play markets on one shared wallet
Loyalty schemeThe VIP Council, five tiers with automatic progression
Support deskLive chat, phone and email, 24 hours a day
Phone and tablet accessAndroid package file plus an iOS home screen shortcut

ShelbyWin licence, encryption and game testing

The platform operates on a Curaçao gaming permission numbered OGL/2024/1397/0784, held by Olympus Holdings N.V., a company registered in Curaçao under number 161166. That permission sets the framework for game fairness, the handling of player balances and the complaints route open to account holders. Ireland has moved its own gambling oversight to a national authority, and ShelbyWin does not appear on that domestic register – people in the country use the site under the Curaçao permission described here.

Traffic across the whole site is protected with 256-bit SSL encryption, the same standard applied by banks and card processors. Card and wallet credentials remain with the payment provider rather than being stored against the casino account. Every title in the library runs on random number generator software certified by an outside testing house, and the return-to-player figure printed on each game page comes from that certification.

An identity check applies before the first withdrawal leaves the cashier. It covers proof of identity, proof of address and, where relevant, proof that the payment method belongs to the account holder. One check covers both the casino and the betting section, so it is never repeated for the second half of the account.

Game lobbies at ShelbyWin

Big Bass Bonanza Pragmatic Play
Big Bass Bonanza 3 Reeler Pragmatic Play
Book of the Fallen Pragmatic Play
Bounty of the Seas 2 Hold & Win Novomatic
Coin Volcano 2 3 Oaks Gaming
Cosmic Clusters! Pragmatic Play
Crazy Coin Flip Live Evolution
Esqueleto Explosivo 2 Thunderkick
Fortune Coins Hit The Cash Amusnet
Gates of Olympus Pragmatic Play
Golden Pinata: Hold and Win Playson
Greedy Fortune Pig CQ9 Gaming
Hockey League Pragmatic Play
Hockey League Wild Match Pragmatic Play
Hot & Spicy Chili Rush Onlyplay
Lightning Roulette Evolution
Long Neck Fortune CQ9 Gaming
Mayan Book Multi Choice Belatra
Mines Football Hacksaw Gaming
Sleeping Dragon Ultra Dark Popok Gaming
Spin & Score Megaways Pragmatic Play
Sugar Pop 2: Double Dipped Betsoft
Super Pink Joker: Hold and Win Playson
Sweet Bonanza Pragmatic Play
The Dog House Pragmatic Play
The Godfather: 3 Pillars of Power Play'n GO
Valley of the Gods Yggdrasil
Wanted Dead or a Wild Hacksaw Gaming
Zeus vs Hades – Gods of War 250 Pragmatic Play
Zombie School Megaways Pragmatic Play

Inside the ShelbyWin game library

More than 6,000 titles from 43 studios sit behind a single search field, grouped into lobbies that can be filtered by provider or by mechanic. Everything runs in HTML5, which means a game opens in the browser on a laptop, a tablet or a phone without a download or a plug-in. The sections below describe what each lobby holds.

Slot machines and Megaways titles

Slots account for the largest share of the library. Recognisable releases include Gates of Olympus and Sweet Bonanza from Pragmatic Play, Starburst and Dead or Alive II from NetEnt, Book of Dead and Reactoonz from Play n GO, and Mega Moolah from Microgaming. Nolimit City and Hacksaw Gaming supply the extreme-variance end of the catalogue, while Relax Gaming and Push Gaming contribute modern hold-and-win mechanics such as the Money Train series. Spin values on most video slots begin around €0.10, and bonus buy versions allow the free spins round to be purchased outright rather than waited for.

Progressive and fixed jackpot pools

Jackpot titles occupy their own lobby, split between networked progressives and fixed top prizes. Mega Moolah is the best known progressive on the platform, with a pool that builds across every connected operator until it drops. Fixed prize releases from Playson, Booming Games and BGaming pay a set maximum instead, which suits a smaller bankroll. A jackpot win is paid through the ordinary cashier and carries no separate rollover.

Instant rounds and crash titles

Aviator by Spribe heads the crash lobby with a confirmed return to player of 97%. JetX, Spaceman, Cash or Crash, Big Bass Crash, Tower X and Boom or Bust fill out the rest of the instant section, alongside scratch cards, keno, dice and Plinko-style games from Hacksaw Gaming and BGaming. A round lasts seconds, an automatic cash-out point can be set in advance, and most titles display a running history of previous multipliers.

Roulette, blackjack and card games

Software-driven roulette, blackjack, baccarat and video poker variants sit alongside bingo and keno. These tables have no countdown clock, so a hand can be considered at whatever pace suits the player, and the stakes usually open lower than on the live floor.

Live dealer studios

Evolution Gaming supplies the core of the live floor, streaming Lightning Roulette, Crazy Time, Monopoly Live, Mega Ball, Live Blackjack, Dragon Tiger and Live Baccarat around the clock, with dealers working in English on the main tables. A second supplier, Vivo Gaming, contributes VIP Roulette, Galaxy Roulette, an American wheel and additional baccarat seats. The lobby displays the minimum and maximum stake for each table before it is opened, so table limits can be compared without joining a seat.

Return to player and variance by category

Each game page shows a return-to-player percentage and a variance rating. The percentage describes the theoretical share of all stakes returned over a very long run of rounds rather than within one session, while variance describes how that return tends to arrive. The following comparison covers the main lobbies.

LobbyUsual RTP bandVarianceTypical use
Classic and video slots95–96.5%Low to mediumSteady play on a set budget
Megaways and bonus buy releases96–96.5%HighPlaying towards one large feature
Crash and instant gamesUp to 97%Set by the playerShort rounds with a manual exit
Live blackjack and baccarat98–99%LowDecision-led table play
Networked jackpots88–94%Very highOccasional spins for a large pool

Bonus contribution runs in the opposite direction to that table: the higher the theoretical return, the less a game counts towards a rollover. Slots therefore clear a bonus at full weight, while live and table rounds count for a tenth of the stake.

Beyond the studios already named, the roster reaches across Yggdrasil, Quickspin, Blueprint Gaming, Red Tiger Gaming, Elk Studios, Wazdan, Endorphina, Amatic, Playson, Booming Games, BGaming, Habanero, Kalamba, KA Gaming, Amusnet and Gamzix. New releases appear in the new games tab as the studios publish them, so the lobby changes from one week to the next.

Studios supplying the ShelbyWin catalogue

3 Oaks Gaming
3 Oaks Gaming
Amusnet
Amusnet
AvatarUX
AvatarUX
Aviator
Aviator
BGaming
BGaming
Belatra
Belatra
Betsoft
Betsoft
CQ9 Gaming
CQ9 Gaming
Endorphina
Endorphina
Evolution
Evolution
Evoplay
Evoplay
Hacksaw Gaming
Hacksaw Gaming
Microgaming
Microgaming
NetEnt
NetEnt
Novomatic
Novomatic
Onlyplay
Onlyplay
Play'n GO
Play'n GO
Playson
Playson
Popok Gaming
Popok Gaming
Pragmatic Play
Pragmatic Play
Relax Gaming
Relax Gaming
Slotmill
Slotmill
Slotopia
Slotopia
SmartSoft
SmartSoft
Spribe
Spribe
Thunderkick
Thunderkick
Winfinity
Winfinity
Yggdrasil
Yggdrasil

Betting markets on the ShelbyWin sportsbook

A sportsbook runs alongside the casino on the same account and the same euro balance, so money does not have to be moved between the two sections and one verification covers both. Prices are shown in decimal format by default and can be switched to fractional in the settings menu, which suits anyone used to reading a racing price as 5/2 rather than 3.50.

Sports carried in the betting section:

Bet types accepted on the slip:

Live pricing is offered on the main fixtures and refreshes as the score and the clock change. In-play markets open and close during a match, so a selection is best placed while the market is showing rather than after the odds have moved. The slip, the balance and any open bets follow the account between a desktop browser and a phone.

A separate sign-up offer applies to the betting section: a deposit of €20 with the code SHELBYSPORT returns a €30 free bet, usable on any sport at prices between 1.6 and 6.0. The stake of a free bet is not returned with the winnings, which is normal for this kind of promotion.

Welcome offers and ongoing promotions at Shelby Win

The opening package is spread across four deposits rather than paid in one lump, and it reaches €5,000 together with 500 free spins. Each stage carries a rollover of 30 times the bonus amount and a 30-day window that starts when the bonus is credited. A code has to be entered at the cashier before the deposit is confirmed, because a code cannot be attached to a transaction once it has gone through.

The four deposit stages

The table below sets out what each stage pays, the code that unlocks it and the game the free spins are tied to.

StageMatch and free spinsCodeQualifying depositRolloverFree spins on
One400% up to €2,000 + 200 FSSHELBY1€2030x bonusStarburst
Two250% up to €2,000 + 150 FSSHELBY2€1530x bonusGates of Olympus
Three150% up to €1,000 + 100 FSSHELBY3€1530x bonusBig Bass Bonanza
Four100% up to €1,000 + 50 FSSHELBY4€1530x bonusThe Dog House
All four combinedUp to €5,000 + 500 FSFour codes in order€65 in total30x bonus per stageFour separate titles

The second and third stages have to be claimed within seven days of the first deposit. Only one bonus can be active at a time, and a maximum stake per spin applies while bonus funds are in play – the cashier displays the current ceiling next to the active offer, and betting above it can cancel what is left of the bonus balance.

Working through the rollover on a deposit of €80

The arithmetic is easier to judge with figures attached, so the sequence below follows a first deposit of €80 through the opening stage.

StepFigureComment
Deposit entered with code SHELBY1€80Four times the €20 threshold for stage one
Bonus credited at 400%€320Well inside the ceiling for this stage
Balance available to play€400Own funds plus bonus funds
Turnover required at 30 times the bonus€9,600Total staked, not total lost
Weight of a slot stakeFullEvery euro staked counts as a euro cleared
Window to finish30 daysCounted from the moment the bonus lands

Contribution differs by game type: slots count in full, live and table rounds other than baccarat count at a tenth, video poker counts at a fiftieth, and baccarat does not count at all. Choosing the slot lobby to work through a rollover therefore shortens it considerably.

Reload offers and the sports free bet

Every account can take a weekly reload of 50% up to €200 on selected deposits. From the Capo tier upwards, reloads are issued individually according to how an account actually plays. On the betting side, the €30 free bet described in the sportsbook section is claimed with the code SHELBYSPORT on a deposit of €20.

Tournament prize pools

Tournaments are listed in the main navigation and cost nothing to enter: playing an eligible title during the event window places an account on the leaderboard automatically. Positions are ranked by total stakes, by the biggest single multiplier or on points, depending on the event. Prizes are paid in cash rather than bonus credit, so nothing further has to be cleared before the money can be withdrawn. The eligible game list, the prize split by position and a countdown to the close are all shown before entry.

The VIP Council loyalty ladder

Loyalty at ShelbyWin is organised as The VIP Council, a five-tier ladder themed on the prohibition era. Movement between tiers is handled by the platform rather than by application: activity is tracked and an invitation is issued once a threshold is passed. Weekly cashback becomes a standing benefit from the second tier, paid as cash on net losses, which means it carries no rollover at all.

LevelTier nameCashbackAccount contactPayout handlingAdditional benefits
1AssociateNot includedGeneral supportStandard queueReload offers matched to play, quicker replies from the desk
2CapoWeekly, on net lossesGeneral supportRaised ceilingsHigher withdrawal thresholds than a standard account
3UnderbossWeekly, on net lossesNamed managerRaised ceilingsOffers shaped around individual playing history
4ConsigliereWeekly, on net lossesNamed managerPriority queueClosed tournaments with concentrated prize pools
5DonWeekly, on net lossesPersonal managerAgreed case by caseEarly access to new features, birthday credit, physical gifts

At the top level both deposit and withdrawal ceilings are agreed individually, and new platform features are opened to those accounts ahead of general release.

Ways to pay at ShelbyWin

American Express
American Express
Apple Pay
Apple Pay
AstroPay
AstroPay
Bancontact
Bancontact
Bank Transfer
Bank Transfer
Bitcoin
Bitcoin
Blik
Blik
Ethereum
Ethereum
Google Pay
Google Pay
IRIS
IRIS
Interac
Interac
Jeton
Jeton
Klarna
Klarna
Maestro
Maestro
Mastercard
Mastercard
Mifinity
Mifinity
MuchBetter
MuchBetter
Neosurf
Neosurf
Neteller
Neteller
PIX
PIX
PayPal
PayPal
Paysafecard
Paysafecard
Przelewy24
Przelewy24
Revolut
Revolut
SEPA
SEPA
Skrill
Skrill
Sofort
Sofort
Tether
Tether
Trustly
Trustly
Visa
Visa
Viva Wallet
Viva Wallet
iDEAL
iDEAL

Cashier options for Irish accounts

The cashier holds debit cards, digital wallets, open banking, prepaid vouchers and the main cryptocurrencies, and no platform fee is added to any of them. Because an Irish account is denominated in euro, no conversion is applied when money goes in or comes out. The table below lists what each route can be used for and how long a payout takes on it.

RouteKindDirectionSmallest depositPayout speedFee
Visa and Mastercard debitCardIn and out€1524–48 hoursNone
SEPA bank transferBankIn and out€1524–48 hoursNone
Trustly open bankingBankIn and out€1524–48 hoursNone
SkrillWalletIn and out€150–24 hoursNone
NetellerWalletIn and out€150–24 hoursNone
Bitcoin, Ethereum and XRPCryptocurrencyIn and out€1524–48 hoursNone
RevolutWalletDeposits only€15Not applicableNone
Apple Pay, Google Pay and KlarnaWalletDeposits only€15Not applicableNone
PayPalWalletDeposits only€15Not applicableNone
Paysafecard, Cashlib and AstropayPrepaid voucherDeposits only€15Not applicableNone

Paying money in

A deposit is made from the cashier: pick the route, type the amount, enter a promotional code first if one is being used, and confirm. Most routes credit the balance immediately. Revolut is the method Irish players reach for most often, and it works for funding an account, though a payout cannot be sent back to it.

Taking money out

A withdrawal is requested from the same screen and is normally returned to the route the money arrived on, which is an anti-fraud rule common to the industry rather than something specific to this operator. Because several popular routes accept deposits only, a second method usually has to be added before the first payout can be sent – choosing Skrill or Neteller in both directions removes that step and gives the fastest turnaround, generally inside 24 hours of approval. Card, SEPA, Trustly and crypto payouts settle within 24 to 48 hours. Any active bonus must be cleared or cancelled before a request can be processed, and cancelling releases the player funds while forfeiting what remains of the bonus.

Account limits

The figures below apply to a standard account before any loyalty tier is reached.

LimitFigureNote
Smallest deposit€15€20 is needed to trigger the opening bonus stage
Smallest withdrawal€15Identical on every payout route
Withdrawal ceilingSet per accountLifted from the Capo tier and agreed individually at Don
Time after approval0–48 hoursDepends entirely on the route selected
Currency of the accountEuro, with BTC, ETH and XRP also heldChosen once at sign-up and fixed afterwards

The verification check has to be approved before the payout clock begins, so submitting documents in the first days of an account removes the most common cause of a delayed first withdrawal.

Opening a ShelbyWin account and passing verification

Registration takes a couple of minutes and is completed in the browser. One account is permitted per person, per address and per payment method.

Creating the account

  1. Open the official site and select the registration button in the header.
  2. Give a first name, a family name and a date of birth. The minimum age is 18.
  3. Add an email address and a mobile number. A confirmation link is sent to the address given.
  4. Choose a password that is not in use anywhere else.
  5. Select Ireland as the country and euro as the account currency.
  6. Read the terms and accept them.
  7. Follow the link in the confirmation email to activate the account.
  8. Enter the code SHELBY1 at the cashier before the first deposit of €20 or more if the opening offer is wanted.

Details requested at registration

Nothing on the form is optional, and each field has a purpose in the later verification check, as set out below.

FieldWhy it is askedWorth knowing
First and family nameHas to match the photo documentCannot be edited once verification is approved
Date of birthAge confirmation18 is the minimum in Ireland
Email addressActivation, confirmations and password resetsUse an address that will stay accessible
Mobile numberSecurity messages and account recoveryKept against the account, not shown publicly
Country and currencySets up the cashierEuro is fixed at sign-up and cannot be swapped later
PasswordAccount securityShould not be reused from another site

Signing in again and recovering a password

The sign-in control sits in the top right corner of every page. Enter the registered address and the password, and tick the option to stay signed in only on a private device. Balance, bonus progress and game history are synchronised across devices, so a session started on a laptop continues on a phone. If the password is lost, the recovery link on the sign-in screen sends a reset to the registered address within minutes. Where that mailbox is no longer reachable, the live chat team can restore access after confirming who the account belongs to.

Documents for the identity check

Verification happens once and is required before the first payout is approved. Files are uploaded in the account area and should be clear colour images with all four corners visible.

DocumentWhat it establishesAccepted formats
Photo identificationWho the account holder is and that they are of agePassport, driving licence or national identity card
Address confirmationWhere the account holder livesUtility bill or bank statement issued in the last three months
Payment ownershipControl of the method usedCard image with the middle digits covered, or a wallet screenshot

Further documents may be requested for a larger payout or when a new payment method is added. Every name on every document has to match the name held on the account.

ShelbyWin on phones and tablets

Everything available on a desktop is available on a handset: the full lobby, the cashier, the bonus hub and the account settings. Because the games are built in HTML5 they load in portrait or landscape without a separate mobile lobby, and live tables stream at the same quality provided the connection holds. Two routes give the site an icon of its own.

Installing the Android package

An installable package file is offered for Android handsets. It is distributed by the operator rather than through the store, so installation from unknown sources has to be permitted in the device settings before it will run.

  1. Open the official site in Chrome on the handset and go to the app installation page.
  2. Tap the download link and allow the file to save.
  3. Open the saved file, accept the permission prompt and confirm the installation.
  4. Start the application and sign in with the credentials already in use.

Updates arrive through the application itself, and there is no separate account for it – the browser credentials are the same ones.

Adding a shortcut on iPhone and iPad

On iOS the equivalent is a full screen shortcut created through Safari.

  1. Open the official site in Safari.
  2. Tap the share control on the toolbar.
  3. Choose the option to add to the home screen, name the shortcut and confirm.
  4. Launch it from the new icon, which opens without the browser bar.

The shortcut takes up next to no storage because the games are streamed rather than installed, and it reaches the same 6,000+ titles, the same cashier and the same account tools as the desktop version.

Player protection tools and getting help

The minimum age is 18 and it is enforced through the verification check rather than a tick box. Beyond the age rule, the account settings hold a set of controls that can be applied at any time without contacting anyone.

Limits and time-out options

Tightening a limit takes effect straight away. A request to loosen one is held for a waiting period first, so a decision taken in the moment cannot be reversed in the same moment.

Independent support in Ireland

Help that has nothing to do with the operator is available free of charge in Ireland. Problem Gambling Ireland runs information and referral services, Gambling Care offers counselling to players and to family members, and Gamblers Anonymous holds meetings in towns and cities around the country. Anyone whose play is causing difficulty can approach these services directly, and doing so does not require closing an account first.

Contacting the ShelbyWin support team

The desk is staffed at every hour of every day, so a question about a pending payout or an active bonus does not have to wait for office hours.

ChannelHoursUsual replySuited to
Live chatAround the clockWithin three minutesPending payouts, bonus questions, account queries
TelephoneAround the clockAnswered directlyLosing access to an account
EmailAround the clockRoughly two hoursSending documents and detailed cases

Chat answers fastest of the three and stores a transcript inside the account. The team works in English, German, Spanish, French and Swedish, so an Irish account is always handled in English. Before raising a bonus query it is worth opening the promotions page in the account, where the active offer, the rollover still outstanding and the expiry date are all displayed.

What players in Ireland say

4.8/5

Averaged across 1184 player comments about ShelbyWin

Topped up with Revolut and it landed instantly. Cashed out through Skrill later that week and had the euro in hand before the next morning.

Ran Lightning Roulette on mobile data on the train home with no stutter. The table limits are listed in the lobby so I knew the stakes before joining.

Debit card payouts sit at the slower end of the range for me, closer to two days. Everything else has been fine and the fee-free part is genuine.

Being able to put a few euro on the racing and then open a slot without shifting money around is the reason I stayed.

Used the second code and the spins on Gates of Olympus were sitting there the moment the deposit cleared. No chasing support for them.

Slight annoyance that Revolut only works one way, so I had to register a wallet before my first payout. Once that was done it was smooth.

Asked the chat about a max bet rule at half eleven at night and had a proper answer in about two minutes.

Document approval took a bit over a day for me. Worth uploading them at the start rather than when you actually want the money out.

The home screen icon on my iPhone behaves exactly like an app, same balance and same bonus counter as on the desktop.

Weekly cashback started arriving once I reached the second tier, and it is real money rather than bonus credit with strings attached.

Questions Irish players ask about ShelbyWin

Can people in Ireland open an account with ShelbyWin?

Yes. Ireland is selected as the country at sign-up and the account is opened in euro. The site holds a Curaçao permission rather than a place on the Irish domestic register, and the minimum age for an account is 18.

Which currency does an Irish account run in?

Euro. The currency is chosen once during registration and cannot be swapped afterwards, so deposits, bonus amounts, rollover and payouts are all counted in euro with no conversion applied at either end. Bitcoin, Ethereum and XRP balances are also supported.

How much has to be staked before bonus money can be withdrawn?

Thirty times the bonus amount, within 30 days of it being credited. A bonus of 320 euro therefore needs 9,600 euro of total turnover. Slot stakes count in full, live and table rounds at a tenth, video poker at a fiftieth and baccarat not at all.

How quickly does a euro payout arrive?

Skrill and Neteller requests are usually settled within 24 hours of approval. Debit cards, SEPA transfers, Trustly and cryptocurrency take 24 to 48 hours. The clock starts once verification is approved and any active bonus has been cleared or cancelled.

Which payment routes suit players in Ireland best?

Revolut, Visa and Mastercard debit, Apple Pay, Google Pay, Trustly open banking and SEPA transfers cover most Irish accounts, with Skrill and Neteller giving the fastest payouts. Revolut, Apple Pay, Google Pay, Klarna, PayPal and prepaid vouchers accept deposits only, so a second route is needed to receive money.

What does the identity check involve?

One photo document such as a passport, driving licence or national identity card, one address document no more than three months old, and where relevant an image showing ownership of the payment method. It is done once and covers both the casino and the betting section.

Is there a betting section alongside the casino?

Yes. Football, horse racing, rugby, tennis, basketball, ice hockey, cricket, boxing, mixed martial arts and esports are all priced pre-match and in play. The betting slip draws on the same euro balance as the casino, and a deposit of 20 euro with the code SHELBYSPORT returns a 30 euro free bet.

Where can players in Ireland find independent gambling support?

Problem Gambling Ireland, Gambling Care and Gamblers Anonymous all offer free help to players and to family members. Deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion can also be applied directly from the account settings without contacting support.

Updated 2026-10-08